Mission & Core Values
For more than 60 years, Case Systems have prided ourselves on delivering value, quality and the best customer-focused experience in the industry. We began in 1948 as Normal Wood Products, a small, regional supplier in Midland, Michigan, and have grown to become a nationally recognized caseworks producer and market leader.
All employees establish and maintain effective working relationships with each other and with our business partners. We work cooperatively toward a common goal and our mutual success. We openly share information and knowledge, support individual and team efforts, and hold each other accountable for our performance.
We exhibit respect and truthfulness in every interaction and do what we say we’ll do.
We work with enthusiasm, remain optimistic even during challenging situations, and seek innovative solutions to problems.
We work with focus, discipline and a sense of urgency to accomplish personal, professional and company goals. We recognize and celebrate our achievements.
We are intolerant of complacency and fearlessly pursue new opportunities and innovations. With a focus on continuous improvement, we are flexible, adaptable and open-minded.